At Tokachi Sahoro Resort, we put the safety and security of our customers first.
The following measures will be taken during the green season, which is scheduled to open from July 1, 2020.

■ Staff wearing masks, shields installed at each counter
The staff will thoroughly check the health at the start of work and sterilize before serving customers.
In consideration of the safety of our customers and staff, we wear masks when serving customers.
Splash prevention shields are installed at the front desk and counters such as restaurants.

■ Installing antiseptic solution inside Sahoro Resort Hotel
We will install disinfectant solutions in various places in the building such as the lobby, restaurants, and banquet halls.

■ Wiping and sterilization of common areas
Focusing on the parts that can be touched by an unspecified number of people, such as doorknobs, handrails, and elevators.
Frequently wipe and disinfect with a disinfectant solution.

■ Temporary suspension of Hokkaido dinner buffet
For the time being, the Hokkaido dinner buffet will be suspended.

■ Breakfast buffet
The hotel will open on Wednesday, July 1, 2020.
When the breakfast buffet is held, the tongs for each dish will be exchanged about once every 15 minutes.
In addition, a disinfectant solution will be installed near the restaurant entrance and cooking board.
* Depending on the customer's situation, it may be offered as a set menu.

■ Initiatives at restaurants
In addition to disinfecting the tables and chairs used by the customer, each table is placed at intervals.
In addition, please disinfect with a disinfectant when entering the store.

■ Efforts in guest rooms
At the time of cleaning and inspection in the guest room, we will wipe off the bacteria by wiping with a disinfectant mainly on the touched part.

■ Activity Resort Center
The indoor menu will be canceled for the time being.
For various outdoor menus, please see Tokachi River Rafting and Sorachi River Rafting.
We will be closed until July 1st.

■ Sahoro Country Club
It opened on Saturday, April 25, 2020.
We will install disinfectant solutions at various places such as clubhouse entrances and restrooms.
In addition, the cart used by the customer will be wiped with a disinfectant solution to disinfect.
For the time being, the use of the clubhouse restaurant and public bath will be suspended.
(The restaurant at the Sahoro Resort Hotel can be used from July 1st)

■ Bear Mountain
It is scheduled to open on Wednesday, July 1, 2020.
We have installed disinfectant solutions in the ticket office and common spaces.
In addition, for buses that go around the facility, we will ventilate the inside of the car and sterilize the inside of the car after the customer gets on the bus.

In the future, we may change the content of safety measures at any time depending on the situation.
April 26, 2020 Manager